Only after the problem statement is written and agreed upon should the solution(s) be discussed and the resulting course of action determined.Before the problem statement can be crafted, the problem must be defined.A problem cannot be solved if it is not completely understood.
Problem statements are widely used by businesses and organizations to execute process improvement projects.
A simple and well-defined problem statement will be used by the project team to understand the problem and work toward developing a solution.
The problem statement simply recognizes the gap between the problem and goal states.
It can be said that, “a problem well stated is half solved.” However, there are often multiple, viable solutions to a problem.
This method, known as the “5 Why’s”, helps drill down to the core problem as many of the experienced frustrations could be mere symptoms of the actual problem.
Problem Statement Research Proposal
The information collected from these initial interviews is only one part of problem analysis.The main purpose of the problem statement is to identify and explain the problem.This includes describing the existing environment, where the problem occurs, and what impacts it has on users, finances, and ancillary activities.Therefore, it is just as essential to gather knowledge, information, and insights from project team members and subject matter experts concerning the problem.Additional research materials, including work instructions, user manuals, product specifications, workflow charts, and previous project plans may also need to be consulted.Like most other stages in the process improvement project, defining the problem is often iterative as several rounds of discussions may be needed to get the full picture.Once the problem is understood and the circumstances driving the project initiation are clear, it is time to write the problem statement.Focusing on the facts, the problem statement should be designed to address the Five Ws.The first condition of solving a problem is understanding the problem, which can be done by way of a problem statement.It starts with meeting with the stakeholders, customers, and/or users affected by the issue (if possible) and learning about their pain points.Since people often struggle with effectively communicating their issues, particularly to someone outside of the process, it is helpful to ask a series of “why” questions until the underlying reasoning is identified.