Solving Wicked Problems

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In the city of Gordium a nobleman's chariot was lashed to a pole with a devilishly intricate knot: who, pray tell, would undo it?

  The tangled strands had thwarted countless attempts, until a self-confident Macedonian appeared.

Small wonder “complex problem solving” is listed by the World Economic Forum as the top workforce skill for 2020—as it was for 2015.

Understanding Best Leaders’ Approach Put your sword aside: today’s challenges are too big and messy to be solved by one person, no matter how clever. Kate Isaacs I put the question to Dr.  Kate Isaacs, an experienced researcher and facilitator who’s been studying complex problem solving for over a decade.

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We use cookies to offer you a better experience, personalize content, tailor advertising, provide social media features, and better understand the use of our services.The cliché of the butterfly wing rippling effects around the globe is truer than ever.” I returned us to the core question: "So how do great leaders tackle these challenges now?" Winning Leadership  Practices “There’s no universal blueprint—different leaders vary in style and effectiveness in different contexts.He rightly saw that unless patients’ experiences and concerns were heard, the approaches of the researchers and regulators would be incomplete—and ultimately fail.It was a critical turning point in the saga.” “Many leaders are accustomed to being the 'solution hero.’ Ego mistake!Shut down a business and face angry customers, employees, and communities.Roll out a global product and you’re haunted by second-guessing investors, supply chain weaknesses, or “suddenly appearing” regulations.Connectivity and information transparency makes us more aware of how any issue can affect other institutions and populations.With democratization of power in this connected, transparent world, more people also feel empowered to advocate—or oppose—company actions.Anthony Fauci, head of the National Institute of Allergy and Infectious Diseases, ‘expanded the table’ in the early days of the first outbreaks.Against all advice—and blistering public criticism-- he pushed to include AIDS patients in a collaborative effort to develop treatments.

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